In yesterday’s post, I posited that a landscape scale crisis brings us the gift of a compass. But that’s not the whole story. In fact, there’s a psychology behind such a crisis that needs addressing.

In the early days of COVID-19, it seemed like the right time for school leaders to put their heads down and demonstrate a sense of calm and control.

But the psychology behind such a crisis provides us with a critical time to examine our own fears and anxieties. After all, such introspection is the first step to adequately developing the empathy to address employees and colleagues own reactions.

This isn’t an easy task, but it’s critical for dealing with your people’s needs and setting the stage for rebuilding and pressing forward.