Change Leadership

Why Results Aren’t the End Result

Point A: Teach someone how to do something. Point Z: Expect them to get results. Everything A-Z looks like failure because that’s the learning curve –...

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The Psychology of a Landscape Scale Crisis

In yesterday’s post, I posited that a landscape scale crisis brings us the gift of a compass. But that’s not the whole story. In fact, there’s...

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Future Cues

In yesterday’s post, I alluded to cueing systems. One aspect of a cueing system is a set of future cues. Think of it as a script....

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Show, Not Tell

You can tell people what to do. Or you can use cues to show them. Ever wonder why baseball players are always spitting? Ever wonder why...

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Canned Laughter and Other Cues

Television productions understood a simple truth when creating sitcoms – the need to use canned laughter to seed the humor. If you’ve watched Jimmy Fallon or...

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