Point A: Teach someone how to do something. Point Z: Expect them to get results. Everything A-Z looks like failure because that’s the learning curve –...
Continue reading...Change Leadership
The Psychology of a Landscape Scale Crisis
In yesterday’s post, I posited that a landscape scale crisis brings us the gift of a compass. But that’s not the whole story. In fact, there’s...
Continue reading...Future Cues
In yesterday’s post, I alluded to cueing systems. One aspect of a cueing system is a set of future cues. Think of it as a script....
Continue reading...Show, Not Tell
You can tell people what to do. Or you can use cues to show them. Ever wonder why baseball players are always spitting? Ever wonder why...
Continue reading...Canned Laughter and Other Cues
Television productions understood a simple truth when creating sitcoms – the need to use canned laughter to seed the humor. If you’ve watched Jimmy Fallon or...
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